Last updated: April 13, 2026  ·  Effective: April 13, 2026

Terms of Service

These Terms of Service ("Terms") form a legally binding agreement between you ("you" or "User") and AIMED ("AIMED," "we," "us," or "our") governing your access to and use of the AIMED platform and all related services available at getaimed.app (the "Service").

Please read these Terms carefully before creating an account or using the Service. By creating an account, clicking "I agree," or otherwise accessing the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

1. Eligibility

You must be at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher) to use the Service. By using the Service, you represent and warrant that you meet this requirement and have full legal capacity to enter into a binding agreement. If you are using the Service on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms.

The Service is not available to users located in jurisdictions where AI-generated synthetic media, voice cloning, or the Service's other features are prohibited by law.

2. Account Registration and Security

You must create an account to access most features. You agree to provide accurate, complete, and current information during registration and to keep it up to date. You are responsible for:

• maintaining the confidentiality of your login credentials;
• all activity that occurs under your account;
• notifying us immediately at legal@getaimed.app if you suspect unauthorized access.

We are not liable for any loss or damage arising from unauthorized access to your account where you failed to safeguard your credentials.

3. Tokens, Subscriptions, and Billing

3.1 Token System

The Service operates on a token-based credit economy. Tokens are consumed when you generate campaigns, produce video assets, export edits, and use other AI-generation features. Token costs are disclosed before each action.

3.2 Subscriptions

Subscription plans are billed on a recurring basis (monthly or annually, as selected). By subscribing, you authorize us to charge your payment method on each renewal date until you cancel. Subscription fees are charged in advance of each billing period.

3.3 Token Top-Ups

You may purchase additional tokens ("top-ups") at any time. Token top-up purchases are processed immediately and credited to your account balance.

3.4 Price Changes

We reserve the right to modify pricing with at least 30 days' notice to your registered email address. Continued use after the effective date constitutes acceptance of the new pricing.

3.5 Taxes

Prices shown are exclusive of applicable taxes (VAT, GST, sales tax, etc.) unless stated otherwise. You are responsible for any such taxes applicable to your jurisdiction.

4. Refunds and Cancellations

4.1 Subscription Refunds

Subscription fees are non-refundable except where required by applicable law. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period. You retain access to the Service until the end of the paid period.

4.2 Token Refunds

Consumed tokens are generally non-refundable. However, if a generation fails due to a platform error (confirmed by our systems), we will automatically credit the failed token cost back to your account balance. Token top-up purchases that are unused are non-refundable except where required by law.

4.3 EU/UK Right of Withdrawal

If you are a consumer resident in the EEA or UK, you have a statutory right to withdraw from a purchase within 14 days (the "cooling-off period"). By accessing the Service immediately after purchase, you expressly request and consent to provision of the Service before the cooling-off period expires, and you acknowledge that your right of withdrawal is forfeited for digital content that has already been delivered.

5. Acceptable Use Policy

You agree not to use the Service to:

• generate, distribute, or promote content that is unlawful, defamatory, harassing, abusive, fraudulent, or obscene;
• create deepfakes or synthetic media impersonating real individuals without their explicit informed consent;
• clone or use the voice, likeness, or identity of any person without their express written consent;
• generate content that constitutes election interference, disinformation, or deceptive political advertising;
• infringe intellectual property rights — do not upload materials you do not own or have rights to use;
• violate any applicable law, regulation, or third-party rights;
• attempt to reverse-engineer, scrape, or extract model weights, training data, or proprietary algorithms from the Service;
• use automated tools to abuse rate limits or circumvent access controls;
• resell or sublicense access to the Service without our prior written consent;
• use the Service in a manner that could harm minors or create child sexual abuse material (CSAM) — this is strictly prohibited and will be reported to law enforcement.

Violation of this policy may result in immediate account termination and, where applicable, referral to law enforcement.

6. Voice Cloning — Specific Terms

By uploading a voice sample for cloning, you represent and warrant that:

• you are the owner of the voice in the recording, OR you have obtained explicit written consent from the person whose voice appears in the recording to clone and use it on the AIMED platform;
• your use of the cloned voice complies with all applicable laws, including laws governing biometric data, voice likeness, and synthetic media in your jurisdiction;
• you will not use cloned voices to impersonate any person without their ongoing consent or to create fraudulent, deceptive, or defamatory content.

AIMED reserves the right to remove any voice clone that is reported as unauthorized or in violation of applicable law.

7. Intellectual Property and Ownership of Outputs

7.1 Your Content

You retain ownership of all content you upload to the Service ("User Content"). You grant AIMED a limited, non-exclusive, royalty-free license to process, store, and transmit your User Content solely as necessary to provide the Service. We do not use your individual campaign content to train AI models without your explicit consent.

7.2 Generated Outputs

Subject to your compliance with these Terms and applicable third-party provider terms, AIMED assigns to you all right, title, and interest in the AI-generated video assets you produce ("Outputs"), to the extent such assignment is legally permissible. You are solely responsible for how you use, distribute, or monetize Outputs.

Note: Certain Outputs may incorporate avatars, voice models, or media licensed from third parties (HeyGen, ElevenLabs, etc.). Your rights in such Outputs are subject to those providers' terms of service, which may restrict commercial use, distribution, or publication in certain contexts. It is your responsibility to review and comply with third-party provider terms.

7.3 AIMED Technology

All AIMED trademarks, software, platform technology, user interface, and documentation are owned by or licensed to AIMED. These Terms do not grant you any license to AIMED intellectual property except as explicitly stated.

8. Affiliate Program

Participation in the AIMED Affiliate Program is subject to separate affiliate terms communicated upon enrollment, in addition to these Terms. Commission rates, payout schedules, and eligible referral activities are defined in the affiliate program documentation. AIMED reserves the right to modify or discontinue the affiliate program with reasonable notice. Suspected fraud or abuse of the affiliate program will result in forfeiture of commissions and account termination.

9. Service Availability and Modifications

AIMED targets high availability but does not guarantee uninterrupted service. The Service is provided "as is" and "as available." We may modify, suspend, or discontinue any feature of the Service at any time with reasonable notice where practicable.

We reserve the right to impose usage limits, rate limits, or quotas on any account to ensure fair access and platform stability.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY OF AI-GENERATED OUTPUTS.

AI-generated content, including scripts, avatars, and voiceovers, may contain inaccuracies, errors, or unintended outputs. You are responsible for reviewing all Outputs before commercial use or publication.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL AIMED, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF AIMED HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

AIMED'S TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO AIMED IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the fullest extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless AIMED and its officers, directors, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your User Content or Outputs; (c) your violation of these Terms; (d) your violation of any third-party right, including intellectual property, privacy, or publicity rights; or (e) your violation of applicable law.

13. Dispute Resolution and Arbitration

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

For users located in the United States, any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. You waive any right to a jury trial and any right to participate in a class action lawsuit or class-wide arbitration.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent unauthorized use of intellectual property or protect confidential information.

If you are located outside the United States, disputes shall be resolved in the courts of the jurisdiction specified in Section 14, unless mandatory law in your country provides otherwise.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles. For claims not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Delaware, United States.

If you are a consumer in the EEA or UK, you may also have rights under the mandatory consumer protection laws of your country of residence, which these Terms do not override.

15. Termination

Either party may terminate these Terms at any time. You may terminate by closing your account and ceasing use of the Service. We may terminate or suspend your account at any time with or without notice if you violate these Terms, if required by law, or if we cease to offer the Service.

Upon termination: (a) your license to use the Service ceases immediately; (b) we may delete your account data in accordance with our Privacy Policy; (c) unused token balances are forfeited except where refund is required by law; (d) Sections 5, 7, 10, 11, 12, 13, 14, and 16 survive termination.

16. Changes to These Terms

We may update these Terms from time to time. For material changes, we will provide at least 14 days' notice via email to your registered address or an in-app notice before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

17. Miscellaneous

• Entire Agreement: These Terms (together with the Privacy Policy and any plan-specific terms) constitute the entire agreement between you and AIMED regarding the Service.
• Severability: If any provision is found unenforceable, the remaining provisions remain in full force.
• No Waiver: Failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
• Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
• Force Majeure: We are not liable for failures or delays caused by events outside our reasonable control.

18. Contact

For legal questions or notices under these Terms:

Email: legal@getaimed.app